Return and Refund Policy
GENERAL
a. This website with the URL of www.tavasyam.life ("Website/Site") is operated by Tavasyam Mind and Body LLP ("We/Our/Us").
b. By using this website, you agree to be bound by the terms contained in this Policy. If you do not agree to these terms, do not transact on this website.
NO RETURNS OR REFUNDS
a. Once a service or program is purchased or enrolled in, no returns or refunds will be provided.
EXCEPTIONS
a. We may consider special cases for refunds if the customer has not started the program due to:
- Medical conditions (documentation required)
- Natural disasters, such as earthquakes, floods, or other severe events that prevent the customer from commencing the program.
EXTENDED TIMELINE REQUEST
a. Instead of a return or refund, customers may request an extended timeline of up to 6 months before starting the program. This request must be made prior to the original program start date.
CANCELLATION OF RETURN REQUEST
a. A request for return can be cancelled by contacting customer care at support@tavasyam.life.
REFUSAL OF RETURN OR REFUND REQUEST
a. We reserve the right to refuse or cancel any return request if it does not comply with this Policy or applicable laws.
CONTACT US
If you have any questions about this policy, please contact us at:support@tavasyam.lifeThis policy ensures clarity and fairness in our transactions and upholds the quality and integrity of our services.